NW Mobile

Find puk code of your sim card.

There are situations where you will be asked to enter puk code to unlock your sim or to prevent it from being locked permanently. This happens usually with users who put lock code on their phone. Usually there are three attempts available to enter the puk code for your sim, if you repeatedly enter 3 wrong codes then your sim card is locked permanently. This is a security feature inbuilt to prevent misuse of your mobile number. puk stands for personal unblocking code. and the code is unique for a particular sim. Usually you can find and note down the puk code of your sim from the pouch you got together with the sim. But this doesn't work always. So how can you find your puk code for your mobile sim number. Some service providers provide easy ways to access the puk code of your sim. But for some providers the process is a bit complicated. So lets see how to find puk code of your mobile sim number for various service providers.

Through the service provider account using internet.

Log into your personal account that you have with your service provider if you have one. There you can provide your details and find your puk number. Only a few providers offer this service so check if your providers supports this.
By calling customer service

when your phone insists for puk code you can call up the customer care and tell them your mobile number and sim number and few more details then they will provide you with the puk code.The sim number is the 16 digit number found on the reverse side of your sim. You will have to provide additional details for security reasons. You have to provide your address, last recharge, last few numbers called etc.

The customer care numbers for various providers in India can be obtained from here

Customer care numbers of various service providers in all the circles

Airtel users have an easier way to find the puk code.

How to find puk code of airtel sim.
Type a message in the following format "PUK**********"
enter your 10 digit airtel mobile number in place of **********
And then send the text message to "121″ and its free of charge
you will get the puk code as sms, and you can do this from any mobile number

Site

It was announced that Mobile Number Portability to be launched, many mobile users are curious to know about it. After too many delays MNP is now a reality is available in certain telecom circles and will be available in remaining telecom circles by 20th January 2011. We have come up with a set of question related to MNP. We hope that the following Questions and Answers will solve most of your MNP related doubts.

What is Mobile Number Portability?
Mobile Number Portability is the facility which allows a subscriber of a mobile phone service to retain his mobile telephone number when he/she moves -
from one mobile telephone service provider to another, irrespective of the mobile technology or
from one mobile technology to another of the same mobile telephone service provider, within such limits as may be permitted by the licensor. Presently, Number portability is permitted only within LSA and not across LSAs.
That means subscriber can change operator say Airtel to BSNL, or technology - GSM to CDMA or vice versa, or both say Reliance CDMA to BSNL GSM,while retaining his mobile number

What is porting?
Porting is the act of switching to a new Mobile Service Provider within the same LSA without changing your mobile number. However, only active mobile numbers can port. Thus, do not terminate your current line before porting.

Who can port?
Any eligible Prepaid and Postpaid (GSM/CDMA) mobile users can port. Eligibility conditions for porting are as follows :
There are no outstanding payments due from the subscriber by way of pending bill or bills, as the case may be, issue as per normal billing cycle but before the date of application of porting.
The porting request has been made after the expiry of a period of 90 days from the date of activation of a new connection or from last porting.
No request for change of ownership of the mobile number is under process.
The mobile number sought to be ported is not sub-judice.
Porting of the concerned mobile number has not been prohibited by any Court of Law.
Subscriber has applied for porting within LSA
The unique porting code mentioned in the porting request matches with the number unique porting code allocated by the Donor Operator for the mobile number sought to be ported.
The subscriber has complied with exit clause for the present connection.

Can I port my number I am on a CDMA service?
Yes, any CDMA/ GSM user can port to any technology with the new Mobile Service Provider, provided he or she meet eligibility conditions mentioned above.

What do you need to consider carefully before you port?
Check if you meet the eligibility conditions.
If you have any overdue bills or have existing contracts with your current Mobile Service Provider, the current Mobile Service Provider wil reject your porting request forwarded by the new Mobile Service Provider. In such a case, you will not get refund of the porting fees which you paid. So ensure that you do not have any bills overdue an you fulfill the exit clause with the existing service provider.
If you are a prepaid user, then all your existing credit (talk value and validity) will expire upon porting and not to be carried to the new Mobile Service Provider.

How long does it take to port to the new Mobile Service Provider?
The porting process will take at least 7 days in all LSAs except North East, Assam and J&K, in these 3 LSAs porting will take more time.

Can I port my number more than once?
Yes, but you cannot make more than one porting request at a time to different Mobile Service Providers. Also you should fulfill all the eligibility conditions including at least 90 days subscription with your current Mobile Service Provider.

Can I decide the date and time at which my number is ported?
No, you cannot dictate when your number should be ported. It is all automated and upon approval of porting request, the new Mobile Service Provider will inform you the tentative date and time of porting.

Before porting, I have to settle all necessary payments with the current provider. However, there will be a period between the final payment day and the porting day. To which provider do I have to pay for the transactions made during the time gap?
You will have to pay your previous Mobile Service Provider, and ensure to settle your account with the old service provider. While applying for porting, you need to clear all the bills issued to you till that time. All bills issued subsequent to the porting application also need to be cleared by their due date, if you will fail to do so, then your connection is liable to be disconnected by the new service provider.

Can I cancel my port request after applying for porting?
Yes, you may cancel your port request with your new Mobile Service Provider within 24 hours of making request.

Do I get a new SIM card when I change my Mobile Service Provider?
Yes, the new Mobile Service Provider will give you a new SIM Card.

Do I need to cancel my existing services before I port to a new Mobile Service Provider?
No, you do not have to cancel your existing services. Your existing services with the current Mobile Service Provider will automatically be terminated once you have successfully ported to the new Mobile Service Provider.

Will I enjoy the same Services during the porting process?
Yes, you will enjoy same services, except for International Roaming Services, which your current Mobile Service Provider may suspend upon your porting request.

What should I do, If I have taken a connection under 'Handset Bundle' Scheme?
You have 2 options
Option 1 : To continue with your existing Mobile Service Provider until your contract expires, then only request for port.
Option 2 : Cancel your existing contract after complying with the exit clause in the contract for its premature termination and then apply porting.

How to switch to a New Mobile Service Provider?

With Mobile Number Portability, any one can change his/her Mobile Operator without loosing the existing number i.e. you can switch to a other Mobile Operator while retaining your mobile number.

Here is how you can do it :

1. Visit Mobile Service Provider Customer Care Center or any authorised dealer to request for porting of your mobile number. Fill in a Service Registration Form and pay the porting fees for processing.
2. Send SMS 'PORT' followed by your mobile number which is to be ported, to 1900. (Send SMS from mobile number which is to be ported)
3. Upon receipt of the SMS, your existing operator will send an SMS containing UPC (Unique Porting Code).
4. You will be issued a new SIM card by the new service provider.
5. Upon approval of the porting request, the new Mobile Service Provider will inform you the date and time of porting. You can change your SIM card at that date and time. In case you encounter any trouble, you need to contact the new Service Provider.
   

Cell phone water damage requires fast attention. If you wait too long, the damage may be just too much to be repaired.

1. Get it out of the water as soon as possible. Most of the phones have the plastic cover lids pretty tight. It would take around 20 seconds for water to get through the covers and go inside. So, immediately remove the gadget from water. Worst case, if the phone is stuck or something, see if you can remove the battery at-least, that should prevent the short-circuit.

2. Switch the phone off. Once you take out the phone, switch it off. This is very important to prevent short circuits within the phone body. Remove the batteries carefully and let it dry.

3. Remove the SIM card. Your SIM might contain many of the important data like contact information and other stuff. It is very important to prevent damage to it. Remove it as soon as you can and let it dry. I have seen many people valuing their SIM more than the phone itself. In theory, SIM cards have better chances of surviving water damage, but that is only when you don't let it heat but get it dry. All these are valid only if you are using GSM phones. CDMA phones do not contain SIM cards.

4. Dry your phone. Obviously, this is the most important step in the water damage control process. You need to remove as much water as possible from the cell phone. Shake it out (carefully) and use a cotton cloth or paper towel to gently remove the wetness.

There are few more ways to dry your cell phone.

Wet Mobile Phone Drying Tips

• Hair Dryer: You think hairdryer can only help soaking your hairs? Well, not really, they can helpful drying your phone too. Switch on the hairdryer towards your phone with utmost attention to the battery. If you have speed control feature, make sure you keep it to low. if not, keep the hair dryer away from the cell phone. This is useful only to dry the outer parts. This is definitely not my preferred way to dry the wet phone, since the key is to make sure the phone doesn't get heated up. so you would have to be very careful when using a hair dryer or a blower.
• Alcohol: Place the device in the container and fill with denatured alcohol, or a 95% alcohol solution (regular rubbing alcohol is about 75%) completely submerging the device. The alcohol will displace any water left in your device. Jiggle the container around a bit to make sure the alcohol is able to drive out the water droplets in your device. You may need to weight your device to keep it under the water. Remove the device and put it somewhere to dry for an hour or two. The alcohol will evaporate very quickly but be sure it's really dry. Make sure that the alcohol you use is denatured with only methanol as the chemicals found in other types can be damaging. This kind of alcohol can be purchased at your local hardware store. The alcohol soak may work best for phones that have been damaged by salt water or other liquids such as coffee.
• Dry Rice: This is really interesting and proven method of drying your cell phone. Put the electronic device in a large Ziploc bag filled with dry rice. The rice acts as a desiccant to remove water from the air and aids in drying your device out quicker.

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